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Hotel · Hanoi · Ha Noi Municipality

Hanoi Prime Garden Hotel & Spa

Just off Ngo Hang Huong in the Old Quarter, this 23-room hotel puts you within walking distance of Hoan Kiem Lake, the water puppet theatre, and Train Street.

  • Central Old Quarter location
  • Spa & wellness centre on site
  • 24-hour reception and security
7.9 Very good 2859 reviews Booking.com 7.9 · 2859 reviews

About

Hanoi Prime Garden Hotel & Spa

Hanoi Prime Garden Hotel & Spa occupies a 3-star property on Ngo Hang Huong, a quiet lane just off the Old Quarter's main bustle. All 23 rooms face the city, and the hotel runs a full spa with massage options, plus a currency exchange and 24-hour reception.

Breakfast draws regular praise, and the front desk is known for going beyond the usual – booking Ha Long Bay tours, arranging airport transfers, and even letting guests check in early when rooms are ready.

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Superb Old Quarter location — Steps from the heart of the Old Quarter, with Train Street, the water puppet theatre, and the city centre all within easy walking distance.
  • Helpful, accommodating staff — Guests repeatedly highlight the front desk's friendliness – from early check-in and payment flexibility to booking Ha Long Bay tours and arranging airport transfers.
  • Strong breakfast spread — Breakfast is described as 'lots of goodies' and 'a lot of delicious items', a memorable part of the stay for many.
  • Good value for the class — At a 3-star level, guests feel the price is right for the space, comfort, and location.
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Worth weighing

4 to weigh
  • Facilities score the lowest — The hotel's facilities rating sits at 6.4 – the weakest category – and one recent guest described the bathroom as outdated.
  • Possible train noise — The hotel is close to Train Street, and one guest specifically noted noisy trains – so light sleepers may want earplugs or a room away from the tracks.
  • Small property, limited scale — With only 23 rooms, the hotel is intimate but may feel constrained if you're after large public spaces or extensive amenities.
  • Checking in late at night? — Reception is open 24 hours, but check-in window is 14:00–23:59, so arriving after midnight might require arranging early access.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Quadruple Room

  • Sleeping arrangements for 4 persons
  • City view
  • Shower
  • Heating
  • Fireplace

Family Room

  • 2 Queen Size Beds,3 Single beds
  • City view
  • Shower
  • Heating
  • Fireplace

Triple Room

  • Sleeping arrangements for 3 persons

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essential

  • Wi-Fi
  • Air conditioning
  • Heating
  • 24-hour reception
  • Lift

Food & Drink

  • Room service
  • Electric kettle
  • Mini-bar

Wellness

  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Convenience

  • Currency exchange
  • Paid airport shuttle
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Room Amenities

  • Flat-screen TV
  • Sitting area
  • Dressing area
  • Ironing facilities
  • Free toiletries
  • Carpeted floor
  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.9
Very good 2859 reviews

Guest-rated 7.9/10 from 2,859 reviews

Booking.com · 7.9 · 2859 reviews
7.9Verified guest

“Greeted with a refreshing drink and enjoyed the air conditioning. The room had a lovely balcony, perfect for relaxing after a day out. Minor issues included noisy trains and an outdated bathroom, but overall I'd definitely recommend this hotel.”

7.9Verified guest

“Lots of goodies for breakfast. Location right next to the centre of the Old Quarter and the centre.”

7.9Verified guest

“Quiet property with accommodating staff and fantastic location so close to everything. For tea or coffee, visit Miu's Coffee House nearby.”

7.9Verified guest

“Great value for money – the room was spacious and comfortable. Location was perfect, just a short walk from everything I wanted to see, and the staff were friendly and helpful throughout.”

7.9Verified guest

“Really enjoyable stay. Super convenient location, friendly staff who went out of their way to help, and my room was spacious, clean, and had a comfy bed – perfect for resting after sightseeing.”

7.9Verified guest

“The room was a disaster. The key card only turned on the lights, not the door – it was left wide open for anyone to stroll in.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: The heart of Hanoi's historic district – a maze of narrow streets, markets, street food, and cafés. Everything from the hotel is within a few minutes' walk.

Thang Long Water Puppet Theatre: About a 15-minute walk from the hotel – a classic Hanoi cultural experience worth catching in the evening.

Train Street: A few minutes' walk away – trains pass through a residential street, creating a unique photo opportunity. Check live times as they vary.

36 Ngo Hang Huong, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
24 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 12:00. The reception is open 24 hours.

Is parking available at the hotel?

Yes, the hotel offers parking, including valet parking, though it's worth confirming availability upon arrival given the Old Quarter location.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle is available. Several guests mentioned the staff helped arrange transfers – just ask at reception.

Are pets allowed?

Yes, pets are allowed at the hotel.

Is the hotel close to the Old Quarter?

Yes, the hotel is located right in the Old Quarter, within a short walk of Train Street, the water puppet theatre, and the city centre.

What breakfast options are available?

Breakfast is served at the hotel and has been described by guests as generous, with 'lots of goodies' and 'delicious items'. The exact menu isn't specified in the listing.

Nearby

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Want a different style or budget? Here are more highly-rated options in the area.

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5.8

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The bottom line

If you're in Hanoi to explore the Old Quarter on foot, this hotel delivers on location, service, and breakfast – just weigh the possibility of train noise and modest facilities.

7.9A solid, friendly base in the Old Quarter for walkers and first-timers.

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